Dear Erika,
Thank you for contacting us about this incident. Rest assured it will be dealt with accordingly. Because the advisor was expressing the truth about you being a nigger and a bitch, and who deserves to have the sh*t kicked out of you, be advised we will be rewarding that advisor with a raise and promotion.
Please keep us informed of any other uplifting incidents such as this. It is truly a joy to read about how capable our staff is.
Best regards,
Department of Human Resources
U.C. Berkley
P.S. For your use, enclosed is a certificate good for one free hot cup of STFU.